SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at http://inspirecan.com/contact/.
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 – Payment:
If you choose a direct payment gateway – Paypal to complete your purchase.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Paypal’s Terms of Service ( https://www.paypal.com/uk/webapps/mpp/ua/legalhub-full) or Privacy Statement (https://www.paypal.com/uk/webapps/mpp/ua/privacy-full).
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Our store uses Google Analytics to help us learn about store visits and the pages being viewed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 – COOKIES
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
SECTION 8 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
SECTION 10 Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
SECTION 11 How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
SECTION 12 What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
SECTION 13 Where we send your data
Visitor comments may be checked through an automated spam detection service.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
SECTION 15 QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at http://inspirecan.com/contact/.
Section 16 What information do we hold?
For bookings related to Online Learning:
- Customer Full Name (as given at point of booking)
- Customer Email Address (as given at point of booking)
- Customer Phone Number (mandatory)
- Child’s Name (mandatory)
- Child’s Age (mandatory)
- Course Booked
16.1 Information we DO NOT hold:
- Customer Credit Card Details (including street/billing address)
- All payments are processed through Paypal, a secure third party payment gateway services, encrypted using the latest technologies.
- We do not have access to any of these details at any stage of customer transactions
We do not hold our customers’ IP addresses as a matter of course (as we have no use for this information); however some of the online platforms we use may record this data automatically.
Recordings of Online Classes
As of June 2020 we will be recording all online classes for the use of students who are late to classes, or have to miss classes due to any other reason.
Recordings are taken via Zoom. Recordings are deleted 7 days after a course ends, to give time for students to return to the recording if they would like to refresh their knowledge.
Section 17: What is this information used for?
The personal data we hold on file is primarily to ensure the smooth running of our online learning services.
We use our customers’ names, email addresses and phone numbers in order to provide essential information relating to their booking; to contact them in case of any emergency or change of plans and, in the case of email, for occasional marketing communications.
We use the personal information of the children attending our courses, workshops to, for example, determine how best to split classes by age and experience level.
When our customers book a course with us, we add their email address to our mailing list, which we use sporadically to inform customers about upcoming courses or education-related articles and blog posts we think they might be interested in. By making a booking, we infer a customer’s consent to be contacted in relation to their order, but customers can unsubscribe from all emails at any time by clicking the appropriate link in the email.
Our customers’ personal data is NEVER:
- Sold to third parties for marketing or any other purposes
- Shared with other organisations
- Shared with anyone outside of Inspirecan
- Stored exclusively “offline” or outside of secure cloud-based services (including Google Drive, Dropbox, Shopify, and Stripe)
Section 19: How/when do we delete personal data?
At present, we do not delete any of our customer data after a set period of time (though we may clear records periodically for storage reasons). If a customer wishes for their or their child’s personal data to be removed from our databases, they can get in touch with us at here, and we commit to removing all data at no cost.
We delete recordings of online classes 7 days after a course ends.
Section 20: How do we seek, record, and manage consent (particularly parental consent)?
This consent is recorded in our database along with all other booking details.